Privacy Policy

For RINGANA the sensitive treatment of all data that all users disclose when they visit the website https://www.ringana.com (hereinafter “the website”) is extremely important. The collection, processing and use of all data is exclusively on the basis of the current statutory terms, most notably those set out in the General Data Protection Regulation (GDPR) which is valid in the European Union, the Austrian Data Protection Act (DSG), the Telecommunications Act 2021 (TKG) and the respective valid version of country-specific laws on the protection of personal data of private persons. The following sets out explanations of the data which is collected when you visit the website.

The data controller responsible for the processing of your personal data in the sense of Art. 4 (7) GDPR is:

RINGANA GmbH
Ringana Campus A 1
8295 St. Johann in der Haide
Austria
E-mail: office@ringana.com

You may use the website without registering and without disclosing personal data. Only the details shared by the user’s internet provider will be collected, i.e. the user’s allocated IP address.

When you visit our website, what is known as a server logfile will be stored temporarily and anonymously on our web server. This contains details of:

the page from which you arrived at our website (the referrer URL)
the name and URL of the requested page
the date and time of your visit
the type, language and version of the web browser used
the IP address of the requested end device which is abbreviated in such a way that it cannot be associated with any one individual
the volume of data transferred
the operating system used
whether the page was successfully opened (access status/http status code)
the GMT time zone difference

Processing of this protocol data serves statistical purposes and to improve the quality of our website, particularly the stability and security of the connection (legal basis is Art. 6, 1 (a) or (f) GDPR).

Furthermore, only that personal data is collected which you have explicitly and voluntarily shared. You may input such data, for example, when registering on the website. Users are asked for personal information and have the option to input the data necessary for communication with RINGANA. This information is the name, gender, address and e-mail address of the user. In addition, every time you visit the website, your IP address, the time of your visit and your geodata are stored. This kind of information is exclusively used by RINGANA for its intended purpose and in compliance with the valid statutory regulations; further use of this data is only made with your explicit consent. You may object to the use of your data at any time. In this connection, please refer to “Rights of the data subject” below.

CONTACT FORM

When you use contact forms, the data you share is processed (e.g. gender, surname and first name, address, company, e-mail address, and the time the form was sent). Contact form data is processed in order to deal with customer queries (legal basis is Art. 6, 1 (b) or (f) GDPR).

HANDLING ORDERS

We process our customers’ data when they place orders at our online shop, in order to enable the selection and ordering of the selected products and services, as well as their payment and delivery.

The data processed here includes stock, communication, contractual and payment data. Processing is effected for the purpose of delivering contractual services within the scope of operations of an online shop, invoicing, delivery and customer service. Processing is on the basis of Art. 6, 1 (b) (contract performance) and (c) (compliance with a legal obligation) GDPR whereby those entries marked as mandatory are necessary for the establishment and performance of the contract. We only share the data with third parties within the scope of delivery and payment or with legal advisors and authorities in compliance with statutory requirements and obligations.

USE OF COOKIES

We use cookies to improve website performance. These text files are stored on your end device and enable us to analyse how our website is being used. This is undertaken in compliance with the EU and Austrian regulations (Art. 5 (3) of the EU ePrivacy Directive and Art. 165, para. 3 TGK 2021). Use of our website is also possible without (functional) cookies but its functionality may be restricted.

RINGANA informs you about the use and/or placement of cookies by means of a cookie banner. You consent to the placement of cookies if you accept the selected cookies in the cookie banner and continue on to the website. Essential cookies are always active because they are necessary for the function of the website.

You can obtain further information about individual cookies via a link in the cookie banner. You can block the placement of one or all cookies in your browser settings.

The legal basis for the placement of (essential) cookies is legitimate interest (online service offering and data security) as per Art. 6, 1 (f) GDPR. Cookies with personal data are used after we have obtained the active consent of the user via the cookie banner (consent as per Art. 6, 1 (a) GDPR).

In addition, the website uses various services which also place cookies. To prevent the placement of cookies from advertisers, you can block third-party cookies in your browser. You can see instructions for the standard browsers here: Firefox, Chrome and Microsoft Edge. In Apple Safari third-party cookies are blocked as standard.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to help analyse website use by the users. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. RINGANA uses IP anonymisation so Google abbreviates your IP address within the member states of the European Union and in other states who are signatories to the European Economic Area Agreement. Google uses this information to analyse your use of the RINGANA website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to RINGANA. The anonymised IP address sent by your browser within the scope of Google Analytics is not associated with other data held by Google so you cannot be personally identified.

You may prevent the storage of cookies by adjusting your browser settings. However, we would point out that if you do so, you may not be able to avail of all functions of the website.

You may further prevent the collection of the data generated by the cookie related to your use of the website (incl. your anonymised IP address) by Google and the processing of this data by Google by downloading and installing the following browser plugin: – http://tools.google.com/dlpage/gaoptout?hl=en.

The legal basis for the use of Google Analytics is RINGANA’s legitimate interest in accordance with Art. 6, 1 (f) GDPR. The analysis of website usage and the statistical evaluation is undertaken to improve website performance and make it more user-friendly.

This data is transmitted to Google for the specified purposes.

PAYMENT SERVICE PROVIDERS

We use external payment service providers (including LPMs – Local Payment Methods) via whose platforms our users can perform RINGANA payment transactions. These include the following providers: EPS, iDEAL, Giropay, Bancontact, Multibanco, MyBank, BLIK, PL24, etc. We also use various payment methods such as PayPal, Mastercard, VISA and ApplePay.

Within the scope of contract performance we use payment service providers on the basis of Art. 6, 1 (b) GDPR. Otherwise we use external payment service providers on the basis of our legitimate interest as per Art. 6, 1 (f) GDPR) to offer our users effective and secure payment options.

The data processed by payment service providers includes stock data such as your name and address, bank details in the shape of account numbers or credit card numbers, passwords, TANs and checksums, as well as contractual details and information relating to the sum in question and the recipient. The input data is however only processed and stored by the payment service provider. RINGANA does not receive any account or credit card-related information but only notification confirming whether a payment has been successful or not. Under certain circumstances the data may be shared by the payment service provider with credit agencies for the purpose of checking identity and solvency. In this connection we draw your attention to the payment service providers’ GT&Cs and their privacy policies (e.g. for details of how PayPal protects your data see: https://www.paypal.com/de/webapps/mpp/ua/privacy-full)

Payment transactions are governed by the GT&Cs and privacy policies of the respective payment service provider which may be retrieved on their websites and/or transaction apps. We also draw your attention to this fact should you require further information or wish to assert your rights to objection, information or any other rights you may have as a data subject.

YOUTUBE

The RINGANA website contains YouTube videos. YouTube is a video portal operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page on our website that contains a YouTube video, your browser will automatically connect with servers operated by YouTube or by Google which is YouTube’s parent company. Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all data processing within Europe.

When you visit a RINGANA webpage that contains a YouTube video, YouTube will place at least one cookie that stores your IP address and our URL. If you are logged in to your YouTube account, YouTube can associate your interactions on our website with your profile, usually with the help of cookies. The data collected here includes session length, bounce rate, approximate location, technical information such as your browser type, screen resolution or your internet provider. Other data may include contact data, any reviews you have given, content shared on social media, or whether you have added an item to your favourites on YouTube.

The data that YouTube collects from you and processes is stored on Google servers, most of which are in the USA.
At https://www.google.com/about/datacenters/inside/locations/?hl=en you can see where the Google data centres are located. Your data is spread around various servers. This means that it can be retrieved faster and is better protected from manipulation.

Google stores the data it collects for varying lengths of time. You can delete some data at any time, other data will be automatically erased after a limited period, while other data will be stored by Google for an extended period. Some data (such as elements from “My Activity”, photos, documents or products) which are stored in your Google account remain stored until you erase it. Even if you are not signed in to your Google account, you can still erase some data associated with your device, browser or app.

NEWSLETTER

We are very keen to keep you up to date about selected current products on an ongoing basis. To this end at regular intervals we will send you information about new products, or invitations to our events.

The e-mail address that you provide to us within the scope of contract performance and the personal data you share with us when you register to receive the newsletter (e-mail address, salutation and name) are processed for the purposes of sending/sharing current information about products, special offers, publications, news about our corporate group, and press releases by e-mail and, provided that you have voluntarily shared your address and telephone number with us, by post and/or telephone, and for evaluating the e-mail recipient’s click behaviour to optimise our editorial offering by means of Web Analytics.

To subscribe to our newsletter, we use what is known as a double opt-in process. This means that after you have registered, we send an e-mail to your stated e-mail address and ask you to confirm that you wish to receive the newsletter. The purpose of this is to verify your subscription and so that we can clarify any possible misuse of your personal data.

The processing of your personal data by RINGANA is based either on the consent you have given us (Art. 6, 1 (a) GDPR) or on our legitimate interest (Art. 6, 1 (d) GDPR). Insofar as you do not give your consent to receiving our newsletter, you will only receive it if you have not objected. You can read more about objecting to receiving our newsletter below in a separate paragraph. The provision of services within the scope of our existing contractual relationship is irrespective of your consent and/or your objection to receiving the newsletter.

The legal basis for processing data for the purpose of analysing the click behaviour of e-mail recipients to optimise our editorial offering by means of Web Analytics is RINGANA’s legitimate interest as per Art. 6, 1 (f) GDPR. This analysis is carried out to further improve our newsletter, and to make our newsletter suitably attractive and informative to its recipients.

The data which is processed for the specified purposes is stored until you withdraw your consent and/or until you object to being sent the newsletter. Moreover, only that data is stored which is absolutely necessary under applicable statutory requirements and/or retention obligations as evidence of your consent and/or withdrawal.

You may withdraw your consent to receiving the newsletter at any time by sending an e-mail to office@ringana.com. You may furthermore unsubscribe from the newsletter at any time by clicking on the “Unsubscribe from Newsletter” button shown at the bottom of every newsletter. Withdrawing your consent does not affect the legitimacy of any data processing carried out with your consent prior to that withdrawal.

META

So that we can show you relevant advertising, we send first-party cookies to Meta Platforms, Inc., 1601 Willow Rd, Menlo Park, CA 94025, USA.

Irrespective of whether you have a Facebook account or not, Meta collects data about you. This includes your IP address, technical information, e.g. browser type, operating system or very basic device information. Meta also stores information about the website through which you are using the service, and what web activities you undertake on our website. These web activities include, for instance, session length, bounce rate, or which buttons with integrated Meta function you click on our website. Meta can track and store these activities with the help of cookies and similar technologies.

If you are logged in to Facebook as a registered member, more data may be collected as further cookies may already have been placed on your browser. In addition, your activities on our website are associated directly with your Facebook account. Meta uses this data for various purposes such as to improve its own service, to enter into communication with you, and to place its own targeted advertising.

You can manage cookies in your browser at any time to suit your wishes. If, for example, you do not want Meta to place cookies and thus collect information about you, you can delete or deactivate cookies in your browser settings.

https://www.facebook.com/privacy/policy

PINTEREST

If you agree to optional cookies, information also goes to Pinterest Inc., 651 Brannan Street, San Francisco, CA 94107, USA and/or to Pinterest Europe Ltd. Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. As the legal basis for setting marketing cookies we cite Art. 6, 1 (f) GDPR, i.e. as the website operator, we have a legitimate interest in showing advertising to a selected group of recipients only.

Use the following link to see more information about Pinterest’s privacy policy:

https://policy.pinterest.com/de/privacy-policy

TIKTOK

Depending on your cookie settings, we send information to TikTok Technology Limited, The Sorting Office, Ropemaker Place, Dublin 2, Dublin D02 HD23, Ireland, so that we can make additional content available on the TikTok platform. You can adjust your cookie settings in your browser at any time.

You can see details about data processing on this platform in TikTok’s privacy policy at:

https://www.tiktok.com/legal/page/eea/privacy-policy/de

OPENSTREETMAP

Some pages of this website contain maps provided by the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands B72 1JU, UK. OpenStreetMap is an open source mapping tool. The integration of maps into our website is effected by means of an iframe and/or by opening the tiles (map images) from the provider’s server. When you do this, your IP address is transmitted to the OpenStreetMap server. Furthermore, a session cookie is placed (see above in this Privacy Policy for information about cookies).

The legal basis for integrating the map data is Art. 6, 1 (f) GDPR, i.e. as the website operator, we have a legitimate interest in improving our website’s user-friendliness.

Use the links below to see information about data protection and legal framework conditions at OpenStreetMap:

https://wiki.osmfoundation.org/wiki/Privacy_Policy#Map_Data

https://wiki.osmfoundation.org/wiki/Licence/Licence_and_Legal_FAQ

LINKS

The website contains links to other websites. These links to the websites of other operators are provided as a service to cover the users’ requirements for further information. RINGANA has no influence on and accepts no liability for the content of those websites. The respective provider of the linked website is solely responsible for the content and correctness of the information provided there.

SECURITY AND CONFIDENTIALITY

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, RINGANA employs appropriate technical and organisational measures as per Art. 32 GDPR to avoid data loss or data misuse, particularly due to unauthorised erasure, system failure, unauthorised modification, or disclosure of confidential information.

As such, the following measures put in place to protect your data and secure it against loss, destruction, access, modification and disclosure to unauthorised individuals include:

Ensuring the confidentiality, integrity, availability and robustness of the systems and services used in connection with processing;
Ensuring the rapid restoration of accessibility of personal data in the event of a physical or technical incident;
Implementation of processes for the regular monitoring, analysis and evaluation of the efficacy of the technical and organisational measures taken to guarantee the security of processing.

Please note that we accept no liability for any disclosure of information due to errors in data transmission which we did not cause and/or for which we cannot be held responsible and/or for any unauthorised access by third parties.

ALTERATIONS TO THIS PRIVACY POLICY

To remain in compliance with the latest valid legislation and existing judicature, this Privacy Policy may be updated to protect users’ personal data. Users should occasionally review the Privacy Policy to stay up to date with how RINGANA is protecting its users’ data and continually improving the content of its website. Should major changes be made with regard to the collection, use and/or transmission of personal data provided by users, RINGANA will draw attention to any such changes by means of a clear and highly visible notification on its website.

Where this Privacy Policy has been translated, the German-language version of the Privacy Policy shall always take precedence.

RIGHTS OF DATA SUBJECTS

As a user of our website – and therefore a data subject under data protection legislation – you have the following rights:

Right to information(Art. 15 DSGVO): You have the right to obtain from RINGANA confirmation as to whether or not your personal data is being processed. You also have the right to further information about the specific purposes of processing, the categories of personal data being processed, the recipients or categories of recipients of personal data, the period for which data will be stored, the right to erasure or rectification of your personal data, the right to restrict its processing, the right to object, the right to lodge a complaint, and the right to request all available information about the source of your data.
Right to rectification (Art. 16 GDPR): You have the right to obtain from RINGANA without undue delay the rectification of your personal data. This right encompasses the rectification of inaccurate data and the completion of incomplete personal data.
Right to erasure (Art. 17 GDPR): You have the right to obtain from RINGANA the erasure of your personal data without undue delay provided that the grounds set out in Art. 17, 1 (a–f) GDPR apply (e.g. the purpose of processing no longer exists), and the processing of your personal data is no longer necessary insofar as this is not overridden by statutory retention obligations.
Right to restriction of processing (Art. 18 GDPR): In the cases specified in Art. 18 GDPR (e.g. incorrectness of the processed personal data, unlawfulness of processing) you furthermore have the right to obtain from RINGANA the restriction of processing.
Right to data portability (Art. 20 GDPR): You have the right to receive from RINGANA the personal data which you have provided to RINGANA in a structured, commonly-used format and the right to require RINGANA to transfer that data to another data controller.
Right to object (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data which is being processed within the scope of this website.
Withdrawal of consent (Art. 7 (3) GDPR): You may at any time withdraw any consent previously given.
Right to lodge a complaint (Art. 77 GDPR): You may further lodge a complaint at any time with the competent data protection supervisory authority. The contact details of the corresponding Austrian authority are as follows:

Österreichische Datenschutzbehörde,
Barichgasse 40-42
1030 Vienna
Austria
Telephone: +43 1 52 152-0
E -mail: dsb@dsb.gv.at

With the exception of your right to lodge a complaint with a data protection supervisory authority, you may assert your rights as a data subject vis-à-vis RINGANA using the following address:

RINGANA GmbH
Ringana Campus A 1
8295 St. Johann i. d. H.
Austria
office@ringana.com